About Us

libro de reclamaciones

Panzotis Ítalo Peruano Restaurant

Consumer Complaints Book

In accordance with the Peruvian Consumer Protection and Defense Code, we make our Consumer Complaints Book available to our customers to submit a complaint or claim regarding our products or services.

Consumer Identification

First Name

Last Name

Document

Document No.:

Address

Phone/Mobile

Parent or Legal Guardian (for Minors)

Identification of the Purchased Product or Service

Type of asset

Description/Subject

Claimed Amount

Order Number

Details of the Claim or Complaint and Consumer Request

Claim: Dissatisfaction related to the products or services provided.

Complaint: Dissatisfaction not directly related to the products or services provided, or concerns regarding the customer service received.

Claim or Complaint Type

Fecha / Hora

Details of the Claim or Complaint

What Are You Requesting?

Attach Evidence

Choose File

Filing a claim does not prevent the consumer from pursuing other dispute resolution options, nor is it a prerequisite for filing a complaint with INDECOPI.
The provider must respond to the claim within a maximum period of fifteen (15) business days. This period may not be extended.
The response to this claim or complaint will be sent to the email address provided in this form.
The personal information you provide through this portal will be processed for the purpose of properly managing your claim or complaint in accordance with applicable legal requirements. It will also be retained as part of the historical record of the case in order to help us improve our customer service standards.

Where Italy meets Peru on the same plate. We specialize in creating an authentic fusion of fresh Italian tradition and vibrant Peruvian flavors.

About Us

Consumer Complaints Book

Company Information

Consumer Identification

Identification of the Purchased Product or Service

Details of the Claim or Complaint and Consumer Request

Quick Links

Support

Open Hours

Office

C. Palacio 126, Cusco

Phone

+51 948 317 469

Complaints Book

Complaints Book

Payment